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  3. I am receiving a, “You have entered an incorrect username or password” error when I try to log in to Blackboard. What should I do?
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  2. Blackboard
  3. I am receiving a, “You have entered an incorrect username or password” error when I try to log in to Blackboard. What should I do?

I am receiving a, “You have entered an incorrect username or password” error when I try to log in to Blackboard. What should I do?

Your Blackboard credentials consist of your full WCSU email address for your username along with your current WCSU email password for your password. If you have received this message, it could be because you have entered these credentials incorrectly or your password has expired.

Keep in mind WCSU User Account passwords expire every 90 days.

For assistance resetting your password, please visit wcsu.edu/password

If you need further assistance resetting your password please contact the IT&I Service Desk at 203-837-8467 or RequestIT@wcsu.edu

Updated on June 29, 2022

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