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Unable to Open Documents on Office 365 Online

1.  On the error page you are going to remove the “connect_” in the URL.

2.  Now refresh the page and your document will be displayed.

Alternatively, you can relocate the original document on your OneDrive and reopen it.  It will then remember the correct path going forward.  You will want to unpin the old one that is not working.

Updated on July 3, 2019

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