{"id":1520,"date":"2020-08-12T21:33:03","date_gmt":"2020-08-12T21:33:03","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=1520"},"modified":"2025-10-27T15:58:40","modified_gmt":"2025-10-27T15:58:40","slug":"test-citrix-on-the-web","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=test-citrix-on-the-web","title":{"rendered":"How to Access Citrix From Windows"},"content":{"rendered":"<p>Google Chrome, Mozilla Firefox, or Edge provide the best experience for this.<\/p>\n<ul>\n<li>Go to URL:\u00a0\u00a0<a href=\"https:\/\/citrix.wcsu.edu\" target=\"_blank\" rel=\"noopener\">https:\/\/citrix.wcsu.edu<\/a><\/li>\n<li>If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password.<\/li>\n<li>If prompted, you also want to complete the MFA prompt you receive:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2588\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852.png\" alt=\"\" width=\"644\" height=\"629\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852.png 644w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852-300x293.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852-50x50.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852-60x60.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/06\/Screenshot-2025-07-22-105852-100x98.png 100w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Click \u2018Detect Receiver\u2019<\/li>\n<\/ul>\n<p><span style=\"color: #ff0000;\"><strong>NOTE:<\/strong><\/span> If you get another message or error such as &#8220;SmartCard error&#8221;, try clearing your cache: <a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-clear-your-browser-cache\" target=\"_blank\" rel=\"noopener\">How to Clear Your Browser Cache<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1522\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2.png\" alt=\"\" width=\"734\" height=\"204\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2.png 734w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2-300x83.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2-50x14.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2-60x17.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/2-100x28.png 100w\" sizes=\"auto, (max-width: 734px) 100vw, 734px\" \/><\/p>\n<ul>\n<li>If Workspace or Receiver is already installed, you will be automatically redirected to the dashboard in a few seconds. If not, you can accept the download agreement and download Receiver for web.<\/li>\n<li>If prompted, place a checkmark in &#8220;I agree with the Citrix License Agreement&#8221; and click Download:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1947\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b.png\" alt=\"\" width=\"895\" height=\"364\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b.png 895w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b-300x122.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b-768x312.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b-50x20.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b-60x24.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1b-100x41.png 100w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/><\/p>\n<ul>\n<li>Install the citrixWorkspaceApp when it is done downloading:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2677\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1.png\" alt=\"\" width=\"330\" height=\"262\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1.png 330w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1-300x238.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1-50x40.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1-60x48.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix1-100x79.png 100w\" sizes=\"auto, (max-width: 330px) 100vw, 330px\" \/><\/p>\n<ul>\n<li>If prompted to all the Citrix Installer to make changes to your computer, click Yes.<\/li>\n<li>At the Citrix Welcome screen, click Continue:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2680\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3.png\" alt=\"\" width=\"631\" height=\"433\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3.png 631w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3-300x206.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3-60x41.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix3-100x69.png 100w\" sizes=\"auto, (max-width: 631px) 100vw, 631px\" \/><\/p>\n<ul>\n<li>At the Citrix License agreement page, checkmark &#8220;I agree&#8221;, and click Continue<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2682\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5.png\" alt=\"\" width=\"633\" height=\"427\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5.png 633w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5-300x202.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5-60x40.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix5-100x67.png 100w\" sizes=\"auto, (max-width: 633px) 100vw, 633px\" \/><\/p>\n<ul>\n<li>On the Add-on(s) screen, click Install:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2683\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6.png\" alt=\"\" width=\"626\" height=\"423\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6.png 626w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6-300x203.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6-60x41.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix6-100x68.png 100w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/p>\n<ul>\n<li>Click Reboot on the Installation successful screen:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2684\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7.png\" alt=\"\" width=\"630\" height=\"428\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7.png 630w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7-300x204.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7-60x41.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix7-100x68.png 100w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Once CitrixWorkspaceApp is installed, navigate back to citrix.wcsu.edu, authenticate, and click the Detect Citrix Workspace app button.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2685\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9.png\" alt=\"\" width=\"743\" height=\"251\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9.png 743w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9-300x101.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9-50x17.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9-60x20.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/Citrix9-100x34.png 100w\" sizes=\"auto, (max-width: 743px) 100vw, 743px\" \/><\/p>\n<ul>\n<li>If prompted, place a checkmark in &#8220;Always Allow&#8221; and then click Open:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1953\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i.png\" alt=\"\" width=\"509\" height=\"168\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i.png 509w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i-300x99.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i-50x17.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i-60x20.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1i-100x33.png 100w\" sizes=\"auto, (max-width: 509px) 100vw, 509px\" \/><\/p>\n<ul>\n<li>On the top center, click on Apps.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1523 alignleft\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/3.png\" alt=\"\" width=\"267\" height=\"126\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/3.png 267w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/3-50x24.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/3-60x28.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/3-100x47.png 100w\" sizes=\"auto, (max-width: 267px) 100vw, 267px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Click on the app you want to open.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1524\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4.png\" alt=\"\" width=\"1816\" height=\"443\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4.png 1816w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-300x73.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-768x187.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-1024x250.png 1024w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-50x12.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-60x15.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/4-100x24.png 100w\" sizes=\"auto, (max-width: 1816px) 100vw, 1816px\" \/><\/p>\n<ul>\n<li>After clicking an application, if prompted to Block access or Permit Use &#8211; Choose &#8220;Permit use&#8221;:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1954\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j.png\" alt=\"\" width=\"375\" height=\"290\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j.png 375w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j-300x232.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j-50x39.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j-60x46.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1j-100x77.png 100w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/p>\n<ul>\n<li>If prompted from Citrix Receiver that an online application is attempting to access files on your computer, choose Permit all access:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1955\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k.png\" alt=\"\" width=\"392\" height=\"319\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k.png 392w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k-300x244.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k-50x41.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k-60x49.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2020\/08\/citrix1k-100x81.png 100w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\" \/><\/p>\n<p>Your application will now launch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google Chrome, Mozilla Firefox, or Edge provide the best experience for this. Go to URL:\u00a0\u00a0https:\/\/citrix.wcsu.edu If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password. If prompted, you also want to complete the&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[24],"ht-kb-tag":[],"class_list":["post-1520","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-software"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1520"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1520\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1520"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1520"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}