{"id":160,"date":"2017-08-15T14:48:56","date_gmt":"2017-08-15T14:48:56","guid":{"rendered":"http:\/\/wcsusupport.wpengine.com\/?post_type=ht_kb&#038;p=160"},"modified":"2022-07-13T20:04:28","modified_gmt":"2022-07-13T20:04:28","slug":"my-personal-computer-has-been-infected-by-a-virus-what-should-i-do","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=my-personal-computer-has-been-infected-by-a-virus-what-should-i-do","title":{"rendered":"My personal computer has been infected by a virus. What should I do?"},"content":{"rendered":"<p>If you suspect that your computer may have been infected with a virus, follow the guidelines below:<\/p>\n<ul>\n<li>Do as little as possible on that machine, because every click could spread the infected program<\/li>\n<li>Run a complete scan of your system using your anti-virus software<\/li>\n<li>Your anti-virus software, after having identified an infected file, may ask you if you&#8217;d like to attempt to clean it. Proceed with the clean. If your anti-virus software is unable to clean the file, it may prompt you to delete the file entirely. If the file is a Windows system file, you may need to reinstall Windows. If the file is associated with a program or application, you may need to reinstall the program in order to replace any deleted files.<\/li>\n<li>Check for any virus removal utilities that are available on most anti-virus vendor websites. May need to download a supplementary tool from the vendor to successfully clean the file(s).<\/li>\n<\/ul>\n<p>Anti-virus resources:\u00a0<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=what-are-some-helpful-anti-virus-resources\" target=\"_blank\" rel=\"noopener\">\u00a0https:\/\/support.wcsu.edu\/?ht_kb=what-are-some-helpful-anti-virus-resources<\/a><\/p>\n<p>Malware removal resources:\u00a0\u00a0<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=what-are-some-anti-spyware-resources\" target=\"_blank\" rel=\"noopener\">https:\/\/support.wcsu.edu\/?ht_kb=what-are-some-anti-spyware-resources<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you suspect that your computer may have been infected with a virus, follow the guidelines below: Do as little as possible on that machine, because every click could spread the infected program Run a complete scan of your system using your anti-virus software Your anti-virus software, after having identified&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19],"ht-kb-tag":[],"class_list":["post-160","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-security"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=160"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/160\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=160"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=160"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}