{"id":1914,"date":"2021-09-17T21:37:14","date_gmt":"2021-09-17T21:37:14","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&p=1914"},"modified":"2025-10-01T20:19:15","modified_gmt":"2025-10-01T20:19:15","slug":"how-to-setup-mfa-multi-factor-authentication","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-mfa-multi-factor-authentication","title":{"rendered":"How to Add MFA – Multi-Factor Authentication Methods"},"content":{"rendered":"

NOTE:\u00a0 Before you begin you must be in front of a computer and have your mobile device<\/strong> ready.<\/strong><\/span><\/p>\n

From your computer, first log into your WCSU email:\u00a0 http:\/\/mail.wcsu.edu<\/a><\/p>\n

Next click your icon in the upper right corner and then click “View Account”:<\/p>\n

\"\"<\/p>\n

Next click Update Info under Security info:<\/p>\n

\"\"<\/p>\n

Option 1)<\/strong>\u00a0\u00a0RECOMMENDED METHOD TO SETUP:<\/strong>\u00a0 Microsoft Authenticator App<\/h3>\n

To setup the Microsoft Authenticator App, click Add Method:<\/p>\n

\"\"<\/p>\n

Choose Microsoft Authenticator and then click Add:<\/p>\n

\"\"<\/p>\n

Click Next:<\/p>\n

\"\"<\/p>\n

Click Next again:<\/p>\n

\"\"<\/p>\n

This will leave you at this screen with a QR code on your computer:<\/p>\n

NOTE:\u00a0 DO NOT USE THE BELOW QR CODE.\u00a0 USE THE QR CODE YOU GENERATED ON YOUR COMPUTER USING THE ABOVE STEPS.<\/span><\/strong><\/p>\n

\"\"<\/p>\n

Pull out your IOS or Android device and navigate to the link below from your mobile device to download and install the Microsoft Authenticator app to your mobile device: \u00a0https:\/\/aka.ms\/getMicrosoftAuthenticator<\/a><\/p>\n

After you install the Microsoft Authenticator on your Mobile Device, Open it:<\/p>\n

\"\"<\/p>\n

Tap Accept:<\/p>\n

\"\"<\/p>\n

Tap Continue:<\/p>\n

\"\"<\/p>\n

If you receive the “App lock enabled” dialogue, tap “OK”:<\/p>\n

\"\"<\/p>\n

Tap the plus in the upper right hand corner:<\/p>\n

\"\"<\/p>\n

Choose Work or school account:<\/p>\n

\"\"<\/p>\n

Choose Scan QR code:<\/p>\n

\"\"<\/p>\n

If prompted to allow Access to the Camera, Tap Allow:<\/p>\n

\"\"<\/p>\n

Now aim your phone at the QR code that is on your computer and you will see your account get added to the authenticator:<\/p>\n

\"\"<\/p>\n

If prompted at anytime on your mobile device to allow notifications, choose Allow Notifications.<\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

Go back to your computer and click “Next”:<\/p>\n

\"\"<\/p>\n

You will get a Let’s try it out message. \u00a0Take note of the number that appears on your computer screen:<\/p>\n

\"\"<\/p>\n

Go to your phone, open the Microsoft Authenticator app, and enter the number that appeared on your computer screen, and tap Yes:<\/p>\n

\"\"<\/p>\n

You will see the notification was approved back on your computer.\u00a0 Click next:<\/p>\n

\"\"<\/p>\n

You will now see the Microsoft Authenticator listed in your list of Methods.<\/p>\n

\"\"<\/p>\n

Now Click Set default sign-in method and choose Microsoft Authenticator – notification and click Confirm:<\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

OPTION 2)\u00a0 SETUP CODE TEXTING ON YOUR CELL PHONE.<\/strong><\/h3>\n

NOTE:\u00a0 Before you begin you must be in front of a computer and have your mobile device<\/strong> ready.<\/strong><\/p>\n

From your computer, first log into your WCSU email:\u00a0\u00a0https:\/\/mail.wcsu.edu<\/a><\/p>\n

Next click your icon in the upper right corner and then click \u201cView Account\u201d:<\/p>\n

\"\"<\/p>\n

Next click Update Info under Security info:<\/p>\n

\"\"<\/p>\n

Look at your list of methods and see if you find your cell phone listed.<\/p>\n

A) If you see your cell phone listed<\/strong>, depending on what you see either click Enable two-step verification to the right or click Change:<\/p>\n

\"\"<\/p>\n

or<\/p>\n

\"\"<\/p>\n

Enter your cell phone number and bullet “Receive a code”.\u00a0 Click Next:<\/p>\n

\"\"<\/p>\n

Go to your cell phone and open the text message you received which will have a verification code:<\/p>\n

\"\"<\/p>\n

Enter the code your received into the prompt on your computer screen and click next:<\/p>\n

\"\"<\/p>\n

You will receive a SMS verified message when complete.\u00a0 Click Done:<\/p>\n

\"\"<\/p>\n

Now Click Set default sign-in method and choose Phone – text and click Confirm:<\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

B) If you do not see your cell phone listed:<\/strong><\/p>\n

Click Add Method:<\/p>\n

\"\"<\/p>\n

Choose Phone and click Add:<\/p>\n

\"\"<\/p>\n

Enter your cell phone number and bullet “Receive a code”.\u00a0 Click Next:<\/p>\n

\"\"<\/p>\n

Go to your cell phone and open the text message you received which will have a verification code:<\/p>\n

\"\"<\/p>\n

Enter the code your received into the prompt on your computer screen and click next:<\/p>\n

\"\"<\/p>\n

You will receive a SMS verified message when complete.\u00a0 Click Done:<\/p>\n

\"\"<\/p>\n

Now Click Set default sign-in method and choose Phone – text and click Confirm:<\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

You are all set.<\/p>\n

If you need assistance, please contact the service desk at 203-837-8467 or requestit@wcsu.edu.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

NOTE:\u00a0 Before you begin you must be in front of a computer and have your mobile device ready. From your computer, first log into your WCSU email:\u00a0 http:\/\/mail.wcsu.edu Next click your icon in the upper right corner and then click “View Account”: Next click Update Info under Security info: Option…<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[2,17,21],"ht-kb-tag":[],"class_list":["post-1914","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-accounts","ht_kb_category-password"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1914"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1914\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1914"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1914"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}