{"id":1943,"date":"2021-09-20T13:49:12","date_gmt":"2021-09-20T13:49:12","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=1943"},"modified":"2023-01-03T17:38:22","modified_gmt":"2023-01-03T17:38:22","slug":"how-to-setup-microsoft-authenticator-app-for-mfa","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-microsoft-authenticator-app-for-mfa","title":{"rendered":"How to Setup Microsoft Authenticator App for Multi-Factor Authentication &#8211; MFA"},"content":{"rendered":"<p>You may be greeted by the below screen when you log into WCSU email using your WCSU credentials.\u00a0 This means MFA has been turned on for your account.\u00a0 Go ahead and click Next.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2202\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1.png\" alt=\"\" width=\"351\" height=\"297\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1.png 351w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1-300x254.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1-50x42.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1-60x51.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange1-100x85.png 100w\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" \/><\/p>\n<p>A &#8220;Keep Your Account Secure&#8221; screen will then appear.\u00a0 Before you press next, go ahead and get your mobile device ready.\u00a0 Once your mobile device is ready, click Next.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1919\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5.png\" alt=\"\" width=\"805\" height=\"508\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5.png 805w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5-300x189.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5-768x485.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5-50x32.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5-60x38.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA5-100x63.png 100w\" sizes=\"auto, (max-width: 805px) 100vw, 805px\" \/><\/p>\n<p>Click Next again:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1920\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6.png\" alt=\"\" width=\"782\" height=\"418\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6.png 782w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6-300x160.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6-768x411.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6-50x27.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6-60x32.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA6-100x53.png 100w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><\/p>\n<p>This will leave you at this screen with a QR code on your computer:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1921\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7.png\" alt=\"\" width=\"823\" height=\"620\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7.png 823w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7-300x226.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7-768x579.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7-50x38.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7-60x45.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA7-100x75.png 100w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/p>\n<p>Pull out your IOS or Android device and navigate to the link below from your mobile device to download and install the Microsoft Authenticator app to your mobile device: \u00a0<a href=\"https:\/\/aka.ms\/getMicrosoftAuthenticator\" target=\"_blank\" rel=\"noopener\">https:\/\/aka.ms\/getMicrosoftAuthenticator<\/a><\/p>\n<p>After you install the Microsoft Authenticator on your Mobile Device, Open it:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1923\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8.png\" alt=\"\" width=\"502\" height=\"227\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8.png 502w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8-300x136.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8-50x23.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8-60x27.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA8-100x45.png 100w\" sizes=\"auto, (max-width: 502px) 100vw, 502px\" \/><\/p>\n<p>Tap I Agree:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1924\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9.png\" alt=\"\" width=\"565\" height=\"807\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9.png 565w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9-210x300.png 210w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9-35x50.png 35w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9-42x60.png 42w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA9-70x100.png 70w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/p>\n<p>Tap Scan a QR code:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1925\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10.png\" alt=\"\" width=\"480\" height=\"722\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10.png 480w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10-199x300.png 199w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10-33x50.png 33w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10-40x60.png 40w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA10-66x100.png 66w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/p>\n<p>If prompted at anytime on your mobile device to allow notifications, choose Allow Notifications.<\/p>\n<p>If prompted to allow Access to the Camera, Tap OK:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1926\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11.png\" alt=\"\" width=\"346\" height=\"226\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11.png 346w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11-300x196.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11-50x33.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11-60x39.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA11-100x65.png 100w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/><\/p>\n<p>Now aim your phone at the QR code that is on your computer and you will see your account get added to the authenticator:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1927\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12.png\" alt=\"\" width=\"512\" height=\"193\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12.png 512w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12-300x113.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12-50x19.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12-60x23.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA12-100x38.png 100w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p>Go back to your computer and click &#8220;Next&#8221;.<\/p>\n<p><strong><span style=\"color: #ff0000;\">NOTE:\u00a0 DO NOT USE THE BELOW QR CODE.\u00a0 USE THE QR CODE YOU GENERATED ON YOUR COMPUTER USING THE ABOVE STEPS.<\/span><\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1928\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13.png\" alt=\"\" width=\"709\" height=\"456\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13.png 709w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13-300x193.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13-50x32.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13-60x39.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA13-100x64.png 100w\" sizes=\"auto, (max-width: 709px) 100vw, 709px\" \/><\/p>\n<p>You will get a Let&#8217;s try it out message. \u00a0Take note of the number that appears on your computer screen:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2203\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2.png\" alt=\"\" width=\"784\" height=\"357\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2.png 784w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2-300x137.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2-768x350.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2-50x23.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2-60x27.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange2-100x46.png 100w\" sizes=\"auto, (max-width: 784px) 100vw, 784px\" \/><\/p>\n<p>Go to your phone, open the Microsoft Authenticator app, and enter the number that appeared on your computer screen, and tap Yes:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2204\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3.png\" alt=\"\" width=\"608\" height=\"879\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3.png 608w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3-208x300.png 208w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3-35x50.png 35w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3-42x60.png 42w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange3-69x100.png 69w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/p>\n<p>You will see the notification was approved back on your computer.\u00a0 Click next:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1931\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16.png\" alt=\"\" width=\"740\" height=\"283\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16.png 740w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16-300x115.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16-50x19.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16-60x23.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFA16-100x38.png 100w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p>Then click Done:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2205\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4.png\" alt=\"\" width=\"788\" height=\"273\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4.png 788w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4-300x104.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4-768x266.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4-50x17.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4-60x21.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/09\/MFAChange4-100x35.png 100w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/p>\n<p>You are all set.<\/p>\n<p>If you need assistance, please contact the IT+I service desk at 203-837-8467 or requestit@wcsu.edu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may be greeted by the below screen when you log into WCSU email using your WCSU credentials.\u00a0 This means MFA has been turned on for your account.\u00a0 Go ahead and click Next. A &#8220;Keep Your Account Secure&#8221; screen will then appear.\u00a0 Before you press next, go ahead and get&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17,21,24],"ht-kb-tag":[],"class_list":["post-1943","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts","ht_kb_category-password","ht_kb_category-software"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1943"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1943\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1943"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1943"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}