{"id":1965,"date":"2021-10-01T18:41:01","date_gmt":"2021-10-01T18:41:01","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=1965"},"modified":"2025-10-02T12:30:05","modified_gmt":"2025-10-02T12:30:05","slug":"how-to-use-microsoft-authenticator-one-time-password-code","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=how-to-use-microsoft-authenticator-one-time-password-code","title":{"rendered":"How to Use Microsoft Authenticator One-Time Code"},"content":{"rendered":"<p><strong>NOTE:\u00a0<\/strong>\u00a0<span style=\"color: #ff0000;\">You will need to install the Microsoft Authenticator app and add it as a security method on your account prior to following the steps below.\u00a0 Follow the instructions through this QR code to learn how to add the Microsoft Authenticator as a security method.\u00a0 You may scan, click, or tap the QR code.<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-mfa-multi-factor-authentication\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2632 size-thumbnail\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/How-to-Add-Authentication-Methods-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/How-to-Add-Authentication-Methods-150x150.png 150w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/How-to-Add-Authentication-Methods-50x50.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/How-to-Add-Authentication-Methods-60x60.png 60w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/span><\/p>\n<p>After you add the Microsoft Authenticator as a security option and verify it is working, follow the steps below to utilize the One-Time passcode.\u00a0 One-Time passcodes, once setup, can be used in airplane mode and require no signal.<\/p>\n<p>You may find yourself in a situation where you have a weak signal to your cell phone and cannot receive notifications.\u00a0 For those situations, you can use Microsoft Authenticator&#8217;s One-Time Password code feature.<\/p>\n<p>To do that, when prompted to approve a sign in request, choose &#8220;I can&#8217;t use my Microsoft Authenticator app right now.&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2207\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5.png\" alt=\"\" width=\"385\" height=\"312\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5.png 385w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5-300x243.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5-50x41.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5-60x49.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAChange5-100x81.png 100w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/p>\n<p>Now choose &#8220;Use verification code from my mobile app&#8221;:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1968\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb.png\" alt=\"\" width=\"417\" height=\"196\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb.png 417w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb-300x141.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb-50x24.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb-60x28.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimeb-100x47.png 100w\" sizes=\"auto, (max-width: 417px) 100vw, 417px\" \/><\/p>\n<p>Now launch the Microsoft Authenticator app on your mobile device and choose &#8220;No, Its not me&#8221;:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2634 \" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1.png\" alt=\"\" width=\"354\" height=\"734\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1.png 418w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1-145x300.png 145w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1-24x50.png 24w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1-29x60.png 29w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode1-48x100.png 48w\" sizes=\"auto, (max-width: 354px) 100vw, 354px\" \/><\/p>\n<p>When prompted to &#8220;Report suspicious activity?&#8221;, Choose Cancel:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2635\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode2.png\" alt=\"\" width=\"283\" height=\"261\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode2.png 283w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode2-50x46.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode2-60x55.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/OTCode2-100x92.png 100w\" sizes=\"auto, (max-width: 283px) 100vw, 283px\" \/><\/p>\n<p>Your phone may flash a Denied message.\u00a0 This is perfectly ok.<\/p>\n<p>Now tap your account:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1969\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec.png\" alt=\"\" width=\"888\" height=\"145\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec.png 888w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec-300x49.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec-768x125.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec-50x8.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec-60x10.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimec-100x16.png 100w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/p>\n<p>Locate the one-time password code:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1970\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed.png\" alt=\"\" width=\"296\" height=\"294\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed.png 296w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed-150x150.png 150w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed-50x50.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed-60x60.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimed-100x100.png 100w\" sizes=\"auto, (max-width: 296px) 100vw, 296px\" \/><\/p>\n<p>Enter that code into the prompt that is on your browser from earlier and click verify:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1971\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee.png\" alt=\"\" width=\"319\" height=\"290\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee.png 319w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee-300x273.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee-50x45.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee-60x55.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2021\/10\/MFAonetimee-100x91.png 100w\" sizes=\"auto, (max-width: 319px) 100vw, 319px\" \/><\/p>\n<p>You will now be brought to your Inbox.<\/p>\n<p><strong><span style=\"color: #ff0000;\">Keep in mind, the One-Time Code is NOT your password, you must enter it on the enter code screen shown above.\u00a0 If you enter it on the password screen, you will not gain access.<\/span><\/strong><\/p>\n<p><span style=\"color: #ff0000;\"><strong>Please contact the service desk at 203-837-8467 if you need assistance.<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NOTE:\u00a0\u00a0You will need to install the Microsoft Authenticator app and add it as a security method on your account prior to following the steps below.\u00a0 Follow the instructions through this QR code to learn how to add the Microsoft Authenticator as a security method.\u00a0 You may scan, click, or tap&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[17,24],"ht-kb-tag":[],"class_list":["post-1965","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts","ht_kb_category-software"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1965"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/1965\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1965"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1965"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}