{"id":218,"date":"2017-08-15T17:34:03","date_gmt":"2017-08-15T17:34:03","guid":{"rendered":"http:\/\/wcsusupport.wpengine.com\/?post_type=ht_kb&#038;p=218"},"modified":"2026-01-16T16:33:17","modified_gmt":"2026-01-16T16:33:17","slug":"faculty-where-can-i-receive-training-on-blackboards-functions","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=faculty-where-can-i-receive-training-on-blackboards-functions","title":{"rendered":"Faculty: Where can I receive training on Blackboard\u2019s functions?"},"content":{"rendered":"<p>Have you ever heard of E-Learning or want to know what Blackboard Learn Ultra is all about? Would you like to incorporate videos and other media into your online or on-ground courses? Or learn how to engage the students more? Did you know that Blackboard Learn Ultra can be used in other collaborative ways other than in the classroom \u2013 for clubs, organizations, committees, training, etc.?<\/p>\n<p>For assistance with designing your online, hybrid or digital enhanced\u00a0course, please contact\u00a0Aura Lippincott <a href=\"mailto:lippincotta@wcsu.edu\">lippincotta@wcsu.edu\u00a0<\/a>Instructional Designer.\u00a0 For all other inquires, email Information Technology &amp; Innovation\u2019s Service Desk.<\/p>\n<p>Depending on what type of supplementary\u00a0training method you prefer, Blackboard training can be conducted either in person, via online, or by self-paced tutorials and videos.<\/p>\n<p><strong>Other helpful resources include:<\/strong><\/p>\n<ul>\n<li>Explore Blackboard Learn Ultra through <a href=\"https:\/\/www.youtube.com\/playlist?list=PLontYaReEU1tCbsCDP-u_wsKdkDBegIhH\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"http:\/\/ondemand.blackboard.com\/\">Faculty Help Videos<\/a><\/li>\n<li><a href=\"http:\/\/help.blackboard.com\/\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"http:\/\/help.blackboard.com\">Blackboard knowledge base<\/a><\/li>\n<li><a href=\"https:\/\/www.wcsu.edu\/blackboard-ultra\/instructional-recordings\/\" target=\"_blank\" rel=\"noopener\">Instructional Recordings<\/a><\/li>\n<li>For additional resources or to report a problem, email WCSU IT&amp;I Service Desk at <a href=\"mailto:RequestIT@wcsu.edu\">RequestIT@wcsu.edu<\/a> or call at <strong>203-837-8467.<\/strong>\u00a0The hours of operation during the <strong><u>regular<\/u><\/strong> semesters are:<br \/>\nMonday-Thursday 8:30AM-8:30PM<br \/>\nFriday 8:30AM-4:30PM<br \/>\nThe hours of operation during the <strong>Summer<\/strong>, <strong>Spring Break<\/strong>, and <strong>Winter Intersession<\/strong> are: Monday-Friday 8:30am-4:30PM.<\/li>\n<\/ul>\n<p>Additionally, Blackboard support services can be reached 24\/7\/365. Calls will be forwarded to Blackboard&#8217;s Support Help Desk, if for any reason our local team is not available. Blackboard will forward any unresolved tickets to WCSU&#8217;s Service Desk for support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever heard of E-Learning or want to know what Blackboard Learn Ultra is all about? Would you like to incorporate videos and other media into your online or on-ground courses? Or learn how to engage the students more? Did you know that Blackboard Learn Ultra can be used&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[26,20],"ht-kb-tag":[],"class_list":["post-218","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-blackboard","ht_kb_category-training"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=218"}],"version-history":[{"count":1,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/218\/revisions"}],"predecessor-version":[{"id":2736,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/218\/revisions\/2736"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=218"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=218"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}