{"id":326,"date":"2017-10-18T14:37:45","date_gmt":"2017-10-18T14:37:45","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=326"},"modified":"2023-11-30T19:45:39","modified_gmt":"2023-11-30T19:45:39","slug":"do-you-think-you-received-a-phishing-email","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=do-you-think-you-received-a-phishing-email","title":{"rendered":"Do you think you received a phishing email?"},"content":{"rendered":"<h5><strong><u>Phishing Email &#8211; You Did Not Give Out Credentials (Username \/ Password)<\/u><\/strong><\/h5>\n<p>Step 1: With the Email selected.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2375\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1.png\" alt=\"\" width=\"861\" height=\"253\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1.png 861w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1-300x88.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1-768x226.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1-50x15.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1-60x18.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish1-100x29.png 100w\" sizes=\"auto, (max-width: 861px) 100vw, 861px\" \/><\/p>\n<p>Step 2:\u00a0 At the Top-Right hand corner, select Phish Alert Report.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2376\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2.png\" alt=\"\" width=\"262\" height=\"324\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2.png 262w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2-243x300.png 243w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2-40x50.png 40w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2-49x60.png 49w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish2-81x100.png 81w\" sizes=\"auto, (max-width: 262px) 100vw, 262px\" \/><\/p>\n<p>Step 3: Under Email Classification, keep option as default: Phish\/Suspicious<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2377\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3.png\" alt=\"\" width=\"352\" height=\"920\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3.png 352w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3-115x300.png 115w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3-19x50.png 19w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3-23x60.png 23w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish3-38x100.png 38w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/p>\n<p>Step 4: Add in any comments that may assist the Security Officer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2378\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish4.png\" alt=\"\" width=\"300\" height=\"134\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish4.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish4-50x22.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish4-60x27.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish4-100x45.png 100w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Step 5: Report Message.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2379\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5.png\" alt=\"\" width=\"339\" height=\"116\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5.png 339w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5-300x103.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5-50x17.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5-60x21.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish5-100x34.png 100w\" sizes=\"auto, (max-width: 339px) 100vw, 339px\" \/><\/p>\n<p><strong><u>Report Phishing \/ Spam through Web Mail<\/u><\/strong><\/p>\n<ol>\n<li>Open the email that you would like to report.<\/li>\n<li>Click the apps button at the top-right corner of the phishing email to reveal the phishing alert button:<\/li>\n<\/ol>\n<h5><strong><u><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2384\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-300x202.png\" alt=\"\" width=\"300\" height=\"202\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-300x202.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-60x40.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-100x67.png 100w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10.png 439w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/u><\/strong><\/h5>\n<p>3. From the drop-down menu that opens, click<strong>\u00a0Phish Alert<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2384\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-300x202.png\" alt=\"\" width=\"300\" height=\"202\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-300x202.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-60x40.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10-100x67.png 100w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish10.png 439w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>4.\u00a0 In the prompt that opens, choose Phish\/Suspicious or Spam, enter any comments that would be helpful for our security officer, and then click the blue Report Message button:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2385\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11-176x300.png\" alt=\"\" width=\"176\" height=\"300\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11-176x300.png 176w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11-29x50.png 29w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11-35x60.png 35w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11-59x100.png 59w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish11.png 310w\" sizes=\"auto, (max-width: 176px) 100vw, 176px\" \/><\/p>\n<p><strong>Report Phishing \/ Spam through Outlook Mobile Application<\/strong><\/p>\n<ol>\n<li>On the Phishing email, click the 3 dots to the right under the date:<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2387\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14-300x279.png\" alt=\"\" width=\"300\" height=\"279\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14-300x279.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14-50x46.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14-60x56.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14-100x93.png 100w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish14.png 679w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>2.\u00a0 Click on the Phish Alert button:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2388\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15.png\" alt=\"\" width=\"408\" height=\"775\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15.png 408w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15-158x300.png 158w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15-26x50.png 26w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15-32x60.png 32w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish15-53x100.png 53w\" sizes=\"auto, (max-width: 408px) 100vw, 408px\" \/><\/p>\n<p>3.\u00a0 \u00a0 Choose Phish\/Suspicious or Spam, add any comments that would be helpful for our security officer, and then click the blue &#8220;Report Message&#8221; button:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2391\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17.png\" alt=\"\" width=\"464\" height=\"380\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17.png 464w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17-300x246.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17-50x41.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17-60x49.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish17-100x82.png 100w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/p>\n<p><strong>Note<\/strong>:\u00a0 On an android device, after clicking the 3 dots on the email message, the Phishing alert button may appear on the bottom of the screen:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2390\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16.png\" alt=\"\" width=\"678\" height=\"558\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16.png 678w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16-300x247.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16-50x41.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16-60x49.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2023\/11\/Phish16-100x82.png 100w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/><\/p>\n<h5><strong><u>Phishing Email &#8211; You Gave Your Credentials Out (Username \/ Password)<\/u><\/strong><\/h5>\n<ol>\n<li>\u00a0Immediately reset your WCSU password here:\u00a0\u00a0<a href=\"https:\/\/wcsu.edu\/password\" target=\"_blank\" rel=\"noopener\">https:\/\/wcsu.edu\/password<\/a><\/li>\n<li>Follow the steps outlined above to report the phishing email to our security team.<\/li>\n<li>Call the IT+I Service Desk at 203-837-8467 so your email access can be restored if it has been disabled as a result of your account being compromised.<\/li>\n<li><strong>Never\u00a0<\/strong>use your old password again because it has been compromised.<\/li>\n<li>Immediately change your password on any other site that you may be using that password on.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Phishing Email &#8211; You Did Not Give Out Credentials (Username \/ Password) Step 1: With the Email selected. Step 2:\u00a0 At the Top-Right hand corner, select Phish Alert Report. Step 3: Under Email Classification, keep option as default: Phish\/Suspicious Step 4: Add in any comments that may assist the Security&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19],"ht-kb-tag":[],"class_list":["post-326","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-security"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=326"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/326\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=326"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=326"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}