{"id":840,"date":"2019-02-25T19:13:21","date_gmt":"2019-02-25T19:13:21","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=840"},"modified":"2025-01-13T16:11:10","modified_gmt":"2025-01-13T16:11:10","slug":"forget-webex-usernamepassword","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=forget-webex-usernamepassword","title":{"rendered":"Forgot Webex Password"},"content":{"rendered":"<p>1.\u00a0\u00a0\u00a0Go to <a href=\"https:\/\/westconn.webex.com\" target=\"_blank\" rel=\"noopener\">https:\/\/westconn.webex.com<\/a> and click &#8220;Sign in&#8221; towards the top right:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2425\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1.png\" alt=\"\" width=\"1914\" height=\"359\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1.png 1914w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-300x56.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-1024x192.png 1024w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-768x144.png 768w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-50x9.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-1536x288.png 1536w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-60x11.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass1-100x19.png 100w\" sizes=\"auto, (max-width: 1914px) 100vw, 1914px\" \/><\/p>\n<p>2.\u00a0 Enter your WCSU email in the box and click the sign-in button:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2426\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2.png\" alt=\"\" width=\"527\" height=\"349\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2.png 527w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2-300x199.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2-50x33.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2-60x40.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass2-100x66.png 100w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\" \/><\/p>\n<p>3.\u00a0 When prompted for your password, click on &#8220;Forgot password&#8221; link:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2427\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3.png\" alt=\"\" width=\"430\" height=\"201\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3.png 430w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3-300x140.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3-50x23.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3-60x28.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass3-100x47.png 100w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/p>\n<p>4)\u00a0 A 6 digit code will be sent to your WCSU email.\u00a0 Log into your WCSU email to retrieve that code and enter it into the box:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2428\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4.png\" alt=\"\" width=\"516\" height=\"189\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4.png 516w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4-300x110.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4-50x18.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4-60x22.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass4-100x37.png 100w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2429\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5.png\" alt=\"\" width=\"456\" height=\"162\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5.png 456w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5-300x107.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5-50x18.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5-60x21.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass5-100x36.png 100w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/p>\n<p>5)\u00a0 Now create your new password.\u00a0 Be sure to click the &#8220;Create new password&#8221; button when finished.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2430\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6.png\" alt=\"\" width=\"469\" height=\"321\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6.png 469w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6-300x205.png 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6-50x34.png 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6-60x41.png 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2024\/02\/webexpass6-100x68.png 100w\" sizes=\"auto, (max-width: 469px) 100vw, 469px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>*NOTE:\u00a0\u00a0If you believe you have not created a wcsu webex account, please follow the instructions in this support article:\u00a0\u00a0<a href=\"https:\/\/support.wcsu.edu\/?ht_kb=how-to-setup-a-new-webex-account\" target=\"_blank\" rel=\"noopener\">How to Setup a New Webex Account<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.\u00a0\u00a0\u00a0Go to https:\/\/westconn.webex.com and click &#8220;Sign in&#8221; towards the top right: 2.\u00a0 Enter your WCSU email in the box and click the sign-in button: 3.\u00a0 When prompted for your password, click on &#8220;Forgot password&#8221; link: 4)\u00a0 A 6 digit code will be sent to your WCSU email.\u00a0 Log into your&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[2,17,21,24],"ht-kb-tag":[],"class_list":["post-840","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-accounts","ht_kb_category-password","ht_kb_category-software"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=840"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/840\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=840"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=840"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}