{"id":952,"date":"2019-07-11T14:51:43","date_gmt":"2019-07-11T14:51:43","guid":{"rendered":"https:\/\/support.wcsu.edu\/?post_type=ht_kb&#038;p=952"},"modified":"2023-05-31T13:59:55","modified_gmt":"2023-05-31T13:59:55","slug":"how-to-reset-your-own-password","status":"publish","type":"ht_kb","link":"https:\/\/support.wcsu.edu\/?ht_kb=how-to-reset-your-own-password","title":{"rendered":"How to Self-Service Reset Your WCSU Password"},"content":{"rendered":"<p>1. Go to\u00a0<a href=\"http:\/\/wcsu.edu\/password\" target=\"_blank\" rel=\"noopener\">http:\/\/wcsu.edu\/password<\/a><\/p>\n<p>2. Enter your full WCSU email address in\u00a0<strong>User ID\u00a0<\/strong>box and enter the characters you see in the box above the\u00a0<strong>Next\u00a0<\/strong>button. After filling in that information, click\u00a0<strong>Next<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-954\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5.jpg\" alt=\"\" width=\"603\" height=\"550\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5.jpg 603w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5-300x274.jpg 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5-50x46.jpg 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5-60x55.jpg 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR5-100x91.jpg 100w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/>3. Choose an option to receive a verification code.\u00a0 In this example, we are using an alternate email address. Click\u00a0<strong>Email.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-955\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6.jpg\" alt=\"\" width=\"729\" height=\"407\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6.jpg 729w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6-300x167.jpg 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6-50x28.jpg 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6-60x33.jpg 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR6-100x56.jpg 100w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/><\/p>\n<p>4. Retrieve the recovery code and enter it into the box for confirmation. Click\u00a0<strong>Next<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-956\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7.jpg\" alt=\"\" width=\"682\" height=\"412\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7.jpg 682w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7-300x181.jpg 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7-50x30.jpg 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7-60x36.jpg 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR7-100x60.jpg 100w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/p>\n<p>5. You will then be directed to create a new password.\u00a0 You must enter the new password in each box and it must adhere to the following requirements:<\/p>\n<ul>\n<li>At least 8 characters<\/li>\n<li>At least 1 upper case letter<\/li>\n<li>At least 1 number<\/li>\n<li>Adding a special character is optional<\/li>\n<\/ul>\n<p>Your password\u00a0<strong>cannot<\/strong>\u00a0contain the following:<\/p>\n<ul>\n<li>Your first, last, or middle name<\/li>\n<li>The name of the university<\/li>\n<li>Your date of birth<\/li>\n<li>Any previous password you had set<\/li>\n<\/ul>\n<p><strong>Passwords that fail to meet these requirements will not be changed.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-957\" src=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8.jpg\" alt=\"\" width=\"672\" height=\"375\" srcset=\"https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8.jpg 672w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8-300x167.jpg 300w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8-50x28.jpg 50w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8-60x33.jpg 60w, https:\/\/support.wcsu.edu\/wp-content\/uploads\/2019\/07\/SSPR8-100x56.jpg 100w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/p>\n<p>6. Click\u00a0<strong>Finish<\/strong>.<\/p>\n<p><b>You may also\u00a0<\/b>call the IT Service Desk at (203) 837-8467. You will be asked a series of questions for identification verification.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Go to\u00a0http:\/\/wcsu.edu\/password 2. Enter your full WCSU email address in\u00a0User ID\u00a0box and enter the characters you see in the box above the\u00a0Next\u00a0button. After filling in that information, click\u00a0Next. 3. Choose an option to receive a verification code.\u00a0 In this example, we are using an alternate email address. Click\u00a0Email. 4&#8230;.<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[2,28,17,21],"ht-kb-tag":[],"class_list":["post-952","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_category-office-365-applications","ht_kb_category-accounts","ht_kb_category-password"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=952"}],"version-history":[{"count":0,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/ht-kb\/952\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=952"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=952"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}