{"id":17,"date":"2017-07-31T18:45:17","date_gmt":"2017-07-31T18:45:17","guid":{"rendered":"http:\/\/wcsusupport.wpengine.com\/?page_id=17"},"modified":"2023-11-20T14:44:22","modified_gmt":"2023-11-20T14:44:22","slug":"submit-a-ticket","status":"publish","type":"page","link":"https:\/\/support.wcsu.edu\/?page_id=17","title":{"rendered":"Submit A Ticket"},"content":{"rendered":"<p>Three ways you can submit a ticket:<\/p>\n<p>1. Through our IT Service Desk Portal<\/p>\n<p><a class=\"hkb_widget_exit__btn\" style=\"text-decoration: none; color: #fff; font-size: 13px; font-weight: 600; text-transform: uppercase; padding: 12px 18px; line-height: 1; border-radius: 99px; transition: background .3s ease-in-out;\" href=\"https:\/\/wcsu.samanage.com\/\" target=\"_blank\" rel=\"noopener\">\u00a0IT Service Desk Portal\u00a0<\/a><\/p>\n<p>2. Email: <a href=\"mailto:requestit@wcsu.edu\">requestit@wcsu.edu<\/a><\/p>\n<p>3. Tel: 203-837-8467<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Hours of operation:<\/strong><\/p>\n<ul>\n<li>During <strong><em>regular<\/em><\/strong> semesters: Monday-Thursday 8:30am-8:30pm and Friday 8:30am-4:30pm.<\/li>\n<li>During the <strong><em>Winter Intersession,<\/em><\/strong>\u00a0<strong><em>Spring Break, and Summer<\/em><\/strong>: Monday-Friday 8:30am-4:30pm.<\/li>\n<\/ul>\n<p>Visit Information Technology &amp; Innovation (IT&amp;I) homepage at:\u00a0<a class=\"\" href=\"https:\/\/www.wcsu.edu\/iti\/\" target=\"_blank\" rel=\"noopener\"><strong>https:\/\/www.wcsu.edu\/iti\/<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Three ways you can submit a ticket: 1. Through our IT Service Desk Portal \u00a0IT Service Desk Portal\u00a0 2. Email: requestit@wcsu.edu 3. Tel: 203-837-8467 &nbsp; Hours of operation: During regular semesters: Monday-Thursday 8:30am-8:30pm and Friday 8:30am-4:30pm. During the Winter Intersession,\u00a0Spring Break, and Summer: Monday-Friday 8:30am-4:30pm. Visit Information Technology &amp; Innovation&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17"}],"version-history":[{"count":1,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":2864,"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=\/wp\/v2\/pages\/17\/revisions\/2864"}],"wp:attachment":[{"href":"https:\/\/support.wcsu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}