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How do I use remote access from home – (network drives)?

Go to https://remote.wcsu.edu/ to access files remotely. You will have to use your university credentials to log-in.

Once logged-in to Western’s Remote Access you will come to the main page, called the files page. This page lists Network Drive Bookmarks that you are authorized to access through Western’s Remote Access.

To Open a Drive on Remote Access:

  • Click on the drive letter link. A listing of all the files and folders contained in that drive will be displayed.

Network drives

After you click on a drive letter, you may be prompted to enter a username, password, and domain.   For your username, do not enter your full WCSU email address.  For your password, enter your current WCSU email password.  For the domain, enter WCSU.LOCAL as seen below and click Continue:

Login Screen

You will now see all the folders on the network drive.

To Open a File or a Folder from Remote Access

  • Click on the appropriate file or folder name.

Folder and File tree

To Download a File from Remote Access to your computer

1) Select the check box next to the file or folder and click the Download icon (highlighted below)

Download File

2) Name the document and click Download Files. Note that files larger than 2 GB will be not be downloaded.

3) Repeat above mentioned steps to download additional documents.

To Upload a File to a Folder to your University Network Drive(s) using Remote Access

A) Choose the drive you wish to upload to.

Network drives

After you click on a drive letter, you may be prompted to enter a username, password, and domain.   For your username, do not enter your full WCSU email address.  For your password, enter your current WCSU email password.  For the domain, enter WCSU.LOCAL as seen below and click Continue:

Login Screen

B) Click the Upload Files icon.Upload files button

C) Click the field labelled “FILE” to navigate to the file which you wish to upload. Use the “FILENAME” field to rename your file, thence once you are happy with the file name, use the + icon to confirm the file name and ready it for upload. Repeat this process for each file you wish to upload and then click Save to finally upload the file(s).

File Upload Screen

D) If the file(s) uploaded successfully, there will be a blue box that appears at the bottom of your screen:

Upload successful

E) Repeat above steps to upload additional documents.

To Create a New Folder in Remote Access

A) Choose the drive in which you want to create a new folder.

Network drives

After you click on a drive letter, you may be prompted to enter a username, password, and domain.   For your username, do not enter your full WCSU email address.  For your password, enter your current WCSU email password.  For the domain, enter WCSU.LOCAL as seen below and click Continue:

Login Screen
B) Click the New Folder icon

Create Folder Icon

C) Type a name for the folder and click the Save button

Create Folder Screen

To Delete a File or Folder from Remote Access

A) Select the check box next to the file you want to delete and then click the trash icon.

Delete file/folder

B) A screen will appear with the document or folder name and ask you to either select Yes or Cancel.

 

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Note: In order to work on a folder you must download the file to your desktop. You must then upload the file(s) back to the selected folder. Please make sure you have saved any changes from the download process before you upload.

Logging Off of Remote Access::

To conclude your Western Remote Access session, click the person icon in the upper right hand corner of the Western Remote Access page and select “Logout”.

Logout Menu

If you have any questions or you wish to report any problems you may be experiencing with Western Remote Access, please contact the IT&I Service Desk at 203-837-8467 or requestIT@wcsu.edu

Updated on March 21, 2025

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