How do I get started with Information Technology and Innovation?:: Faculty and Staff
Accounts You Need and How to Get Them:
Before your arrival, your department secretary or chairperson will have requested accounts for you. Check with them to get your information.
Your Western ID is a unique 8-digit number beginning with a "5" and is used by the university in place of your social security number.
A Western Windows Account is necessary for students, faculty, and staff to access the University’s network from the computer centers, classrooms, labs, offices, residence halls, and wireless network. Your Western Windows Account consists of a username and password. Your username is your last name followed by your first initial. If you do not have a Western Windows Account, please call any of the staffed computer labs for assistance.
Your WestConnduit Account uses the same credentials as your MyWestern Account. As the university portal, WestConnduit provides access to campus and personal announcements, the campus events calendar, Blackboard, and Banner.
Blackboard Learn is WCSU's course management system that allows faculty to supplement their on-ground course with online components. It provides a state-of-the-art teaching and learning environment that streamlines course management for faculty, offers capabilities to help improve student outcomes, and creates powerful efficiencies institution-wide. Blackboard Learn is a leading provider of e-Learning solutions for higher education. You must first request to have your courses made available in Blackboard Learn before you can begin to use it. Requests can be submitted online at www.wcsu.edu/technology/elearning/request.asp.
WCSU Email Account
The university email system is used for university business. The university has migrated from Lotus Notes to Outlook (Windows) and Entourage (Mac). Outlook/Entourage users will use their MyWestern Account credentials to login to their Email using the client (if prompted) or via the web. Your email address will be in the format of firstname.lastname@example.org
Requirements for Using Computers on the Network:
To use the university computers on campus:
You must have a MyWestern Account (username and password). With these credentials, you can use any university computer. To view the available public computer centers on our campuses, please follow the link to our computer centers page. To view our technology-equipped classrooms, please visit our Technology Classroom Grid.
To use the Wireless Network:
To access the wireless network you must have a MyWestern Account. Many areas of both campuses are wireless hotspots for your laptop or other portable device: the Haas Library, New Science Building, Student Center, Westside Campus Center, Centennial Hall, and Westside Classroom Building.
To connect your laptop to projection in a classroom :
All technology-equipped classrooms have laptop connections for the projector. Simply connect the cable provided at the instructor's station to your laptop's video port and you will be able to use the projector.
Technology to Enhance Student Learning:
Technology in the Classroom
100% of Western’s classrooms that are suited for it are equipped with instructional technology, offering the ideal technology-enhanced learning environment for both students and instructors. Please visit the Technology Classroom Grid for more information.
Software for Teaching and Research
At the request of the Information Technology Committee (ITC), Information Technology & Innovation allocates money each year towards the purchase of software to be used in classrooms and labs (currently the allocation is $20,000). ITI also allocates money towards the purchase of software to be used for faculty office/research (currently the allocation is $7,000).
University Information Technology Committee
Western has a university-wide technology committee, referred to as the Information Technology Committee, or ITC (comprised of CIO, faculty from each school, students, ITI rep, Media Services rep, and Library Services rep.) and individual school technology committees. Please refer to the ITC website for more information.
Other Technology Resources
Requests for office computer equipment:
Requests for computers, printers, etc. for your office should be directed to your school's technology chair. A list of school technology chairs is available on the ITC website.
Information Technology & Innovation provides general computing facilities on both of Western's campuses at no charge to the members of the university community. To view the available computer centers on our campuses, please visit the Computer Center page.
Instructional Technology Services
The Instructional Technology Services is a collaborative effort of Academic Affairs and Information Technology & Innovation. Now faculty have a designated area (Haas 416) to get assistance with integrating technology into their curriculum. Information Technology & Innovation, Media Services, and the Library have partnered to create time, technology, and expert assistance.
University Technology Equipment Loans
If you wish to reserve technology equipment (laptop, portable projector, digital camera) for University business, you should contact the Information Technology & Innovation Help Desk at (203) 837-8467 or send an to e-mail "Request Information Technology & Innovation" or requestIT@wcsu.edu.
You are required to pick up the equipment at either of the ITI offices, located on the third floor of Old Main or Westside room 119 and you must complete and sign an Equipment Loan Form before the equipment will be released. If you wish to extend the duration of the loan, you must request an extension from UC as the equipment may have already been reserved by another faculty/staff member.
Telephone / Voice Communications
Voice Telecommunications services are provided collaboratively by Connecticut State University System Office (CSUSO) and Western Information Technology & Innovation personnel. All requests for telecommunications service (new service, changes to service or equipment, moves, disconnects, name changes, etc) are initiated via the Telecommunications Service Request Form (TSR). TSRs must be reviewed and approved by your department head prior to submission. Please contact your department Secretary or designated representative for assistance in completing a TSR.
Network Drives (File Shares)
Information Technology & Innovation offers network file storage for all current Western students, faculty, and staff to save their documents and data. When your MyWestern Account is created, your fileshare is automatically generated.
Remote Access allows students, faculty, and staff to connect to authorized network drives.
The Information Security site provides information about security and tools that are needed to secure and guard your computer against known security threats.
Where can I get help with Western's Technology?
If you have any questions about technology at Western or experience problems with University equipment, call the IT Help Desk at (203) 837-8467 or send an email to "Request Information Technology & Innovation" or requestIT@wcsu.edu.
Training is offered to all faculty and staff at Western. Please click on the links below for our current workshop schedules, summaries, and helpsheets and check back often to see what new workshops have been added! Please send an email to email@example.com to sign up for a workshop, or to learn more visit the WCSU Training website.
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