1. Home
  2. Blackboard
  3. Faculty: Where can I receive training on Blackboard’s functions?
  1. Home
  2. Training
  3. Faculty: Where can I receive training on Blackboard’s functions?

Faculty: Where can I receive training on Blackboard’s functions?

Have you ever heard of E-Learning or want to know what Blackboard Learn is all about? Would you like to incorporate videos and other media into your online or on-ground courses? Or learn how to engage the students more? Did you know that Blackboard Learn can be used in other collaborative ways other than in the classroom – for clubs, organizations, committees, training, etc.?

For assistance with designing your online, hybrid or digital enhanced course, please contact Aura Lippincott lippincotta@wcsu.edu Instructional Designer.  For all other inquires, email Information Technology & Innovation’s Service Desk.

Depending on what type of supplementary training method you prefer, Blackboard training can be conducted either in person, via online, or by self-paced tutorials and videos.

Other helpful resources include:

  • Explore Blackboard Learn through On Demand Learning Center which includes short videos, Getting Started Guides, and other documentation.
  • Blackboard knowledge base
  • CELT Training Videos
  • For additional resources or to report a problem, email WCSU IT&I Service Desk at RequestIT@wcsu.edu or call at 203-837-8467. The hours of operation during the regular semesters are:
    Monday-Thursday 8:30AM-8:30PM
    Friday 8:30AM-4:30PM
    The hours of operation during the Summer, Spring Break, and Winter Intersession are: Monday-Friday 8:30am-4:30PM.

Additionally, Blackboard support services can be reached 24/7/365. Calls will be forwarded to Blackboard’s Support Help Desk, if for any reason our local team is not available. Blackboard will forward any unresolved tickets to WCSU’s Service Desk for support.

Updated on June 17, 2022

Was this article helpful?

Related Articles