A few things to keep in mind:
- Reset your password here: https://wcsu.edu/password
- Confirm you are using your username. For example, you want to use ilioiu001, and NOT your full email address ilioiu001@wcsu.edu.
- Try using a different web browser. For example, if you are using Safari, then try using Chrome.
- Verify you are following the instructions on this link: https://www.wcsu.edu/westconnect/photo-submission/
Please reach out to the Westconnect Office at Request_WestConnect@wcsu.edu for further assistance.