Google Chrome, Mozilla Firefox, or Edge provide the best experience for this.
- Go to URL: https://citrix.wcsu.edu
- If prompted for a username and password, log in with your full WCSU email address as the username and your current WCSU email password for the password.
- If prompted, you also want to complete the MFA prompt you receive:
- Click ‘Detect Receiver’
NOTE: If you get another message or error such as “SmartCard error”, try clearing your cache: How to Clear Your Browser Cache
- If Workspace or Receiver is already installed, you will be automatically redirected to the dashboard in a few seconds. If not, you can accept the download agreement and download Receiver for web.
- If prompted, place a checkmark in “I agree with the Citrix License Agreement” and click Download:
- Install the citrixWorkspaceApp when it is done downloading:
- If prompted to all the Citrix Installer to make changes to your computer, click Yes.
- At the Citrix Welcome screen, click Continue:
- At the Citrix License agreement page, checkmark “I agree”, and click Continue
- On the Add-on(s) screen, click Install:
- Click Reboot on the Installation successful screen:
- Once CitrixWorkspaceApp is installed, navigate back to citrix.wcsu.edu, authenticate, and click the Detect Citrix Workspace app button.
- If prompted, place a checkmark in “Always Allow” and then click Open:
- On the top center, click on Apps.
- Click on the app you want to open.
- After clicking an application, if prompted to Block access or Permit Use – Choose “Permit use”:
- If prompted from Citrix Receiver that an online application is attempting to access files on your computer, choose Permit all access:
Your application will now launch.