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Faculty and Staff: How do I get started with Information Technology and Innovation?

Accounts You Need and How to Get Them:

Before your arrival, your department secretary or chairperson will have requested accounts for you. Check with them to get your information.

Western ID

Your Western ID is a unique 8-digit number beginning with a “5” and is used by the university in place of your social security number.

WCSU User Account

A WCSU User Account is necessary for students, faculty, and staff to access the University’s network from the computer centers, classrooms, labs, offices, residence halls, and wireless network. Your Western Windows Account consists of a username and password. Your username is your last name followed by your first initial. If you are unsure what your account information is please contact the IT&I Service desk at 203-837-8467

As the university portal, WestConnduit provides access to campus and personal announcements, the campus events calendar, Blackboard, and Banner.

Blackboard (E-Learning)

Blackboard Learn is WCSU’s course management system that allows faculty to supplement their on-ground course with online components. It provides a state-of-the-art teaching and learning environment that streamlines course management for faculty, offers capabilities to help improve student outcomes, and creates powerful efficiencies institution-wide. Blackboard Learn is a leading provider of e-Learning solutions for higher education. For additional assistance and resources, please visit here.

WCSU Email Account

The university email system is used for university business. You can access your email over the web via the following web address: http://mail.wcsu.edu.Your email address will be in the format of username@wcsu.edu and your password will be your current password.

Requirements for Using Computers on the Network:

To use the university computers on campus:

You must have a WCSU User Account (username and password). With these credentials, you can use any university computer. To view the available public computer centers on our campuses, please follow the link to our computer centers page.

To use the Wireless Network:

To access the wireless network you must have a WCSU User Account. Many areas of both campuses are wireless hotspots for your laptop or other portable device: the Haas Library, New Science Building, Student Center, Westside Campus Center, Centennial Hall, and Westside Classroom Building.  You can choose Western or Western-BYOD from the listing of wireless networks on your device.

To connect your laptop to projection in a classroom :

All technology-equipped classrooms have laptop connections for the projector.  Simply connect the cable provided at the instructor’s station to your laptop’s video port and you will be able to use the projector.

Technology to Enhance Student Learning:

Technology in the Classroom

100% of Western’s classrooms that are suited for technology use are equipped with instructional technology, offering the ideal technology-enhanced learning environment for both students and instructors.

Software for Teaching and Research

At the request of the Information Technology Committee (ITC), Information Technology & Innovation allocates money each year towards the purchase of software to be used in classrooms and labs. ITI also allocates money towards the purchase of software to be used for faculty office/research.

University Information Technology Committee

Western has a university-wide technology committee, referred to as the Information Technology Committee, or ITC (comprised of CIO, faculty from each school, students, ITI rep, Media Services rep, and Library Services rep.) and individual school technology committees. Please refer to the ITC website for more information.

Other Technology Resources

Requests for office computer equipment:

Requests for computers, printers, etc. for your office should be directed to your school’s technology chair. A list of school technology chairs is available on the ITC website.

Computing Facilities

Information Technology & Innovation provides general computing facilities on both of Western’s campuses at no charge to the members of the university community. To view the available computer centers on our campuses, please visit the Computer Center page.

Instructional Technology Services

Please send an email to RequestIT@wcsu.edu with your technology needs or questions.

University Technology Equipment Loans

If you wish to reserve technology equipment (laptop, portable projector, digital camera) for University business, you should contact Media Services at 203-837-8757 to make an equipment loan reservation.

Telephone / Voice Communications

Voice Telecommunications services are provided collaboratively by Connecticut State University System Office (CSUSO) and Western Information Technology & Innovation personnel. All requests for telecommunications service (new service, changes to service or equipment, moves, disconnects, name changes, etc) are initiated via the Telecommunications Service Request Form (TSR).  TSRs must be reviewed and approved by your department head prior to submission. Please click this link for information on submitting a TSR:  TSR – Overview.

Network Drives (File Shares and OneDrive)

Information Technology & Innovation offers network file storage for all current Western students, faculty, and staff to save their documents and data. When your WCSU account is created, your OneDrive is automatically generated.  For further information on each network drive, please click this network drive support article link:  Introduction to File Share Network Drives

Microsoft OneDrive

To learn more about OneDrive features, click this information link:  OneDrive Training Videos

Remote Access

Remote Access allows students, faculty, and staff to connect to authorized network drives remotely.

Information Security

The Information Security site provides information about security and tools that are needed to secure and guard your computer against known security threats.

Where can I get help with Western’s Technology?

If you have any questions about technology at Western or experience problems with University equipment, call the IT+I Service Desk at (203) 837-8467, send an email to requestIT@wcsu.edu, or create an incident within the service desk portal by going to wcsu.samanage.com and signing in with your university credentials.

Please visit WCSU Training website to learn more about training.

Updated on April 16, 2021

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